SupportFinity allows you to build your full company hierarchy inside the platform — including departments and multi-layer sub-departments — using a simple tree view structure.
This ensures your hiring process reflects how your organization is actually structured.
Why Set Up a Department Hierarchy?
A clear department structure helps you:
Organize jobs accurately
Improve reporting by department
Reflect your real company structure
Provide clarity to applicants
Scale your hiring operations cleanly
Whether you have 3 departments or 30, SupportFinity keeps everything structured.
How to Create Departments
Setting up your hierarchy is simple:
Go to Settings
Select Departments
Click Add New Department
Enter the department name
To create a sub-department, select the parent department and add a new one under it
You can create multiple layers of departments inside each other.
All departments are displayed in a tree view, making it easy to visualize your organizational structure.
Example:
Engineering
Backend
Frontend
DevOps
Sales
Enterprise
SMB
Marketing
Growth
Content
There is no strict limitation on layers — you can structure it according to your company needs.
Selecting a Department When Creating a Job
When opening a new job:
Simply select the department that is hiring
That department will be associated with the job
This department name will then appear:
In your internal reporting
On your job board
On your careers page
Applicants will clearly see which department they are applying to.
Why This Matters
A structured hierarchy creates:
Cleaner analytics by department
Better visibility into hiring activity
More professional job postings
Clear communication to candidates
Easier scaling as your company grows
SupportFinity is designed to mirror your real organizational structure — not force you into a simplified one.