Custom Hiring Pipelines (Funnels)
SupportFinity gives your company full flexibility to design hiring pipelines that match how your teams actually hire.
Because no two departments hire the same way.
Engineering may require technical assessments.
Sales may require role-play interviews.
Healthcare may require compliance checks.
Your hiring funnel should reflect that.
What Are Hiring Pipelines?
A hiring pipeline (or funnel) is the set of stages a candidate moves through — from application to offer.
With SupportFinity, you can:
Create unlimited custom pipelines
Assign different pipelines to different jobs
Customize stages for each department or team
Maintain structured reporting across all pipelines
Out-of-the-Box Pipelines
SupportFinity comes with three ready-made pipelines based on common hiring workflows used by most companies.
You can use them as-is or modify them to match your process.
How to Create or Customize a Pipeline
Follow these steps:
Go to Company Settings
Click on Pipelines
Select Add New Pipeline
Add stages by clicking the + (plus) sign
Name each stage according to your hiring process
You can fully customize:
Stage names
Order of stages
Number of stages
There are no rigid limitations.
Mapping Stages for Better Reporting
Each custom stage can be mapped to a general stage category.
Why this matters:
Even if different departments use different stage names, mapping them to general stages ensures:
Clean reporting
Consistent analytics
Accurate hiring metrics
Unified dashboards
This allows flexibility in process — without sacrificing visibility in reporting.
Why It Matters
When pipelines match how teams actually hire:
Recruiters move faster
Hiring managers follow familiar workflows
Reporting stays accurate
Process adoption increases
SupportFinity is built to adapt to your hiring strategy — not force you into a rigid structure.