SupportFinity is built with structured access control to ensure privacy, clarity, and secure collaboration throughout your hiring process.
Each user in your organization is assigned a role. Roles define what users can see and what they can do inside the platform.
Why Roles Matter
User roles help you:
Protect sensitive company settings
Control who can create and manage jobs
Limit visibility where needed
Safely collaborate with internal and external stakeholders
This ensures a secure and well-organized hiring workflow.
Available User Roles
1. Administrator
The highest level of access in SupportFinity.
Administrators can:
Access all areas of the platform
Manage company settings
Open and edit jobs
Manage users and permissions
Access all candidate data and workflows
This role is typically assigned to company leaders or HR system owners.
2. Hiring Manager
A powerful operational role.
Hiring Managers can:
Access all hiring features
Open and manage jobs
Review candidates
Participate in hiring workflows
However, they cannot access company settings.
This role is ideal for department heads or team leaders actively hiring.
3. Recruiter
Recruiters have the same platform access as Hiring Managers.
Recruiters can:
Open and manage jobs
Source and review candidates
Manage hiring pipelines
Participate in communication and evaluation
They do not have access to company settings.
This role is designed for talent acquisition professionals.
4. Member
Members are internal users invited to collaborate on specific jobs.
Members:
Only access jobs they are invited to
Cannot open new jobs
Do not have access to company settings
Do not have access to the full timeline view
This role is ideal for interviewers or collaborators who need limited access.
5. External Member
External Members are users outside your company domain.
Anyone invited with a different email domain is automatically assigned as an External Member.
External Members:
Can only access the specific jobs they are invited to
Cannot open new jobs
Cannot access company settings
Have limited visibility inside the platform
This role allows secure collaboration with advisors, external recruiters, or consultants.
Role Summary
Role | Access Level | Can Open Jobs | Access Company Settings |
Administrator | Full Access | Yes | Yes |
Hiring Manager | Full Hiring Access | Yes | No |
Recruiter | Full Hiring Access | Yes | No |
Member | Limited (Invited Jobs Only) | No | No |
External Member | Limited (Invited Jobs Only) | No | No |
Designed for Privacy & Control
SupportFinity’s role structure ensures:
Secure hiring operations
Controlled access to sensitive settings
Clear responsibility boundaries
Safe collaboration inside and outside your company
By assigning the right role to the right user, you maintain full privacy while enabling efficient hiring teamwork.