Chat with Candidates — Fast, Direct, and Built Into Your ATS
SupportFinity includes a built-in messaging feature inside the ATS dashboard that allows you to communicate with candidates instantly — without switching tools, emails, or platforms.
This feature is designed to keep conversations centralized, trackable, and easy to manage.
What Is the Chat Feature?
The Chat feature allows recruiters and hiring managers to:
Message candidates directly from their profile
Receive real-time replies
Share files and photos
View complete conversation history
Communicate without leaving the platform
Everything stays connected to the candidate’s profile and hiring workflow.
How It Works
Step 1: Open a Candidate Profile
Go to your ATS dashboard and hover over any applicant profile.
Step 2: Start the Conversation
Click Options → Chat with Candidate.
Step 3: Send Your Message
Type your message and send it directly from SupportFinity.
What Happens Next?
The candidate receives an email notification from SupportFinity informing them that you’ve sent a message.
They can reply directly.
If both of you are online at the same time, you can chat in real time.
No external email threads.
No lost conversations.
No switching tabs.
Chat Features
The SupportFinity Chat includes:
Real-time messaging
File sharing
Photo sharing
Conversation history tracking
You can always access your conversations by clicking the Chat icon in your home dashboard, where you’ll see:
All active conversations
Message history with each candidate
Ongoing chats across all roles
Why It Matters
Fast communication shortens hiring cycles.
With built-in messaging:
Follow up instantly
Clarify details quickly
Share documents securely
Keep all communication organized in one place
The result is a smoother candidate experience and a more efficient hiring process.