Choosing the right Applicant Tracking System (ATS) can significantly impact how efficiently and effectively you hire. SupportFinity ATS combines structured workflows with AI-driven capabilities to help teams review candidates faster, collaborate better, and make more informed hiring decisions.
This article outlines the key features and capabilities available inside SupportFinity ATS.
AI Agents That Read and Structure Candidate Profiles
SupportFinity includes a family of AI agents designed to analyze and structure candidate resumes automatically.
Instead of manually reviewing each resume in detail, the system:
Reads and understands resume content
Organizes information into a structured profile view
Generates a concise summary of qualifications
This helps hiring teams quickly understand a candidate’s background without needing to scan long documents line by line.
AI Agent Genie: Extracting Key Highlights
Genie is an AI agent that extracts important highlights from each resume submitted to a job.
It identifies:
Core skills
Relevant experience
Key achievements
Education details
Other notable qualifications
By surfacing the most relevant information, Genie helps recruiters quickly assess candidate fit and focus their attention where it matters most.
Revo: Ranking Candidates Based on Custom Criteria
Revo is the AI screening agent inside SupportFinity ATS.
It allows you to:
Define custom screening criteria
Mark each requirement as must-have or nice-to-have
Automatically evaluate and rank applicants
Revo then generates a ranked list of candidates with match percentages based on your selected criteria. This helps standardize screening and prioritize the strongest matches first.
Structured Search Capabilities
SupportFinity ATS includes structured search functionality that allows you to search across candidate data efficiently.
You can:
Search for specific skills
Filter by experience or background
Locate particular qualifications
Retrieve candidates based on structured attributes
This eliminates the need for manual browsing and makes it easier to rediscover strong candidates within your database.
Streamlined Communication Tools
Effective hiring requires consistent communication. SupportFinity ATS includes built-in tools to support collaboration and outreach, including:
Email communication
Internal notes and comments
Team collaboration features
Timeline updates
These tools help ensure that recruiters and hiring managers stay aligned throughout the hiring process.
Mass Actions for Efficiency
When managing multiple candidates, repetitive tasks can consume valuable time.
With Mass Actions, you can:
Move multiple candidates to another stage
Send bulk emails
Apply updates to groups of candidates
This feature is particularly useful when handling high application volumes.
Email Templates and Personalization
SupportFinity ATS includes customizable email templates to support consistent and professional communication.
You can:
Use pre-built templates
Customize messaging
Insert dynamic placeholders for candidate details
This allows you to maintain personalization while saving time.
Reporting and Insights
To support data-driven hiring decisions, SupportFinity ATS provides reporting capabilities that allow you to:
Export candidate data
Monitor pipeline health
Track hiring progress
Evaluate recruitment performance
These insights help teams continuously improve their hiring strategy.
Summary
SupportFinity ATS combines structured workflows with AI-powered capabilities to support efficient and consistent hiring.
Key strengths include:
AI-driven resume analysis
Automated highlight extraction
Criteria-based candidate ranking
Structured search
Built-in communication tools
Mass actions for operational efficiency
Reporting and performance tracking
Together, these features help hiring teams manage candidates more effectively and make informed decisions throughout the recruitment process.