Tips and Tricks for Finding the Right People on SupportFinity

Finding the right candidates is not always a straight line. Sourcing is a process of testing, refining, and learning from results. SupportFinity is designed to make that process faster and smarter, but the best results often come when you combine AI-powered search with manual filters.

This guide shares a few practical tips to help you search more effectively and get closer to the candidates you need.

One of the most powerful ways to improve your search is to use the Find Similar button in the Companies section.

We designed this feature to be smart and precise. When you search for a company and use Find Similar, SupportFinity helps you discover companies that are similar based on important factors such as:

This is especially useful when you are trying to find candidates who worked at similar companies, competitors, or companies with a similar business model.

For example, if you are hiring for a SaaS sales role, you can start with one company you already trust as a good talent source, then use Find Similar to expand your search to similar companies.

You can also use Find Similar inside job searches.

SupportFinity includes this feature across job descriptions and job titles so you can quickly discover similar roles. This helps you understand how similar jobs are described in the market and find candidates who may have worked in related positions.

This is helpful when job titles vary across companies. For example, one company may use “Account Executive,” another may use “Sales Consultant,” and another may use “Business Development Manager.” Find Similar helps you explore those related job patterns more easily.

If you are looking for a specific term, go to the Keywords section and type the keyword you want to find.

This can be useful for industry terms, tools, certifications, technologies, or specific experience areas.

For example:

Keyword search is a good starting point when you know the exact word or phrase you want to find in a candidate profile.

If the keyword you are searching for is also a skill, try searching in the Skills section as well.

For example, if you are searching for “Python,” “React,” “Salesforce,” or “Financial Modeling,” you may want to test both:

The Keywords filter may find broader mentions across profiles, while the Skills filter can help you target candidates who are more directly associated with that capability.

SupportFinity’s AI is designed to create smart and useful search queries for you. In many cases, the AI search will give you a strong starting point.

We recommend starting with AI first.

After that, review the results. If they are not exactly what you need, move to the manual filters and refine your search.

You may want to adjust filters such as:

SupportFinity gives you more than 100 filters to help you narrow or expand your search depending on the role.

Sometimes you need fewer, more precise candidates. Other times, you need a wider talent pool.

Manual filters help you control the size and quality of your results.

If your search returns too many candidates, add more filters. You can narrow by job title, company type, location, skills, or years of experience.

If your search returns too few candidates, remove some filters or try broader terms. You can also search adjacent keywords, related skills, or similar job titles.

Good sourcing often requires several search variations before you reach the right candidate pool.

Sourcing is a task of trial and refinement. Even with strong AI, one search is not always enough.

Try different combinations, such as:

The more you search, the better you understand which filters and terms work best for your role.

SupportFinity has one of the largest people databases in the market. This means you may find people who are not easily discoverable on major professional networks such as LinkedIn, GitHub, and other common platforms.

Because the database is large, the way you search matters.

A broad search may return a large number of people. A very narrow search may miss strong candidates who use different titles, keywords, or profile language.

That is why we recommend using both AI search and manual filters together.

For best results, use this simple workflow:

Search is an experience. The more you use SupportFinity, the better you will understand how to combine AI, filters, keywords, skills, companies, and job titles to reach the right candidates.

SupportFinity is built to make sourcing faster and smarter, but great sourcing still requires curiosity, testing, and judgment.

Use AI to move faster. Use filters to stay precise. Use your recruiting experience to make the final call.