Finding the right talent on SupportFinity is simple, structured, and effective. SupportFinity gives you access to one of the most powerful people search infrastructures in the world, powered by AI and unified databases.
This guide explains the best ways to search, filter, and match candidates inside SupportFinity.
The Three Talent Databases Inside SupportFinity
SupportFinity gives you access to three integrated databases in one unified experience.
1. Global External Database (2.4B+ Profiles)
Access one of the largest people databases in the world, with more than 2.4 billion profiles across industries, seniority levels, and geographies.
This database helps you discover new and untapped talent at global scale.
2. SupportFinity Community Database
This includes professionals who are part of the SupportFinity ecosystem and actively engaging with opportunities.
3. Your Company Database
Your private and secure talent repository.
Every profile you:
View
Check
Unlock
From external databases is automatically added to your company database.
This means your internal database continuously grows and becomes more valuable over time.
The Smartest Way to Search: AI Search
The AI Search is the most powerful way to find people on SupportFinity.
Instead of relying only on keywords, you can type a natural-language prompt describing the candidate you need.
Examples:
Senior backend engineer with fintech experience in New York
Bilingual sales manager in Saudi Arabia with SaaS background
Remote product designer experienced in AI startups
The AI will:
Search across 2.4 billion profiles
Understand context and intent
Rank the most relevant candidates
Surface the best matches
Best practice: Be descriptive and specific. The more context you provide, the better the results.
What You Can Do After Finding Candidates
Once results are displayed, you can mass-select candidates and take immediate action.
You can:
Add them to a List to keep them organized
Add them to a Campaign for automated outreach
Email them directly
Call them on their mobile numbers
Invite them to apply to a job
Generate a matching SWOT analysis to see how they match your open roles
SupportFinity is not only about discovering people. It enables you to convert discovery into hiring outcomes.
Using Filters to Refine Your Search
For structured refinement:
Go to the People Module.
Click on the Filter button on the right-hand side.
The filter panel is designed to be simple, fast, and powerful.
You can refine results by:
Location
Skills
Experience
Industry
And other advanced criteria
Best practice: Start with AI Search, then use Filters to fine-tune your shortlist.
Matching Candidates Directly From a Job
Another effective method is job-based matching.
Open any job you have created.
Click Match Candidates.
SupportFinity AI will:
Analyze your job description
Scan the global database
Surface the most relevant profiles
This is one of the fastest ways to generate a qualified shortlist aligned to a specific role.
Best Practices Summary
Start with AI Search.
Use clear, descriptive prompts.
Combine AI Search with Filters.
Save strong candidates to Lists immediately.
Launch Campaigns quickly to engage before competitors.
Use SWAT analysis to prioritize top matches.