What are credits?
Credits are the unit of usage for certain features in SupportFinity.
Credits are used when you perform actions that generate, unlock, download, or calculate certain data. Actions that only view or compare existing information do not use credits. Credits are usage based, not seat based.
Credits are consumed for the actions below:
Sourcing and unlocking people contacts from our worldwide people database
Buying, generating questions for assessments and sending Assessments
Some AI-powered features and other power features
1 credit = $0.195
Credits Menu
Credits can be used for various functions, here is a list of available options and cost.
People and Sourcing
Here is a breakdown of Worldwide people data sourcing and its cost in credits
Sourcing feature | Credit(s) |
Email lookup | 1 credit |
Phone lookup | 1 credit |
Email lookup from SupportFinity community | Free |
Phone lookup from SupportFinity community | Free |
AI auto-rank | 1 credit/profile |
Add to campaign | 2 credits/profile |
Add to ATS | 2 credits/profile |
Credits are only used when sourcing candidates from our 2.4 billion profiles from our Worldwide data source.
SupportFinity people community data does not need credits, it is fully accessible for Pro and Premium plans.
Assessments
Here is a breakdown of various assessments features and its cost in credits.
Assessment feature | Credit(s) |
Invite to take an assessment | 50 credits/invite |
Buying assessment from marketplace | Custom price per each |
Assessment results | Free |
View assessment results report | Free |
Download assessment results report | 25 credits/download |
Video recording for each candidate | Free |
Compare and arrange candidate results | Free |
Creating assessment with AI |
|
Generating a question | 7 credits |
Saving a custom assessment | 50 credits |
Other Features
Here is a breakdown of other power features that are tied to credits consumption
Feature | Credit(s) |
Salary calculation | 6 credits/search |
SWOT report generation | 1 credit/report |
SWOT report download | 10 credits/download |
Revo custom search agent | 2 credits/profile |
AI search | 1 credit/search |
Resume download | 20 credits/download |
Phone calling | Check full rates per country here |
💡 New signups come with 100 free credits.
💡 Unlocked profile gets added to your company people data automatically.
Each subscription come with its subscription credits as in the following:
Solo: 400 credits per month or 4,800 credits per year for yearly payments.
Growth: 12,000 credits per month or 14,400 credits per year for yearly payments.
Enterprise: Unlimited custom plans that fits every type of business
Subscription credits are reset at each renewal cycle with no roll-outs. Add-on credits never expire or get reset .If a user has subscription credits, they are used first to maximize value to users.