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Customizing Your Hiring Pipeline
Updated over 8 months ago

Tailoring your hiring pipeline to fit your company's specific needs is now easy and straightforward. This guide will walk you through the steps to customize your hiring pipeline, allowing you to manage your recruitment process efficiently.

Step 1: Log in to your company's account

  • Begin by logging in to your company's SupportFinity account using your credentials.

Click on Login

Step 2: Access company settings

  • Once logged in, navigate to the dashboard on the left-hand side of the screen. From the menu, select "Company Settings."

Click on Company settings

Step 3: Choose "Hiring Pipelines"

  • From the "Company Settings" menu, locate and click on "Hiring Pipelines".

Click on Hiring pipelines

Step 4: View pipelines

  • When you access the Hiring Pipeline section, you will be able to see all available pipelines, including standard SupportFinity's suggested pipelines and any customized ones you've created.

Click on Pipeline…

Step 5: Add a new customized pipeline

  • To create a new customized pipeline, click on the "Add New Pipeline" button.

Click on Add new pipeline

Step 6: Name and customize the new pipeline

  • In the pop-up window, select a name for your new pipeline according to your preference. You can also insert new stages or steps into the pipeline.

Click on Cancel…

Step 7: Insert new pipeline steps

  • When adding new steps to the pipeline, you'll need to name each stage.

  • You can optionally choose the stage type, such as Screened, Interview, Offer, or Other. Stage type is used for reporting purposes, so if you chose a stage with one of the pre-defined types, it will be mapped into your company's reporting and analytics.

  • Click on "Save" when you are done with inserting your new step

Click on Save

Step 8: Save changes

  • Once satisfied with your modifications, save the new pipeline. It will then be added to your list of pipelines.

Click on Save

Step 9: Selecting your pipeline

Click on Your company default pipeline is New Hiring Pipeline

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