In this article, you can check what your company status means.
"In-Review" Status
This status happens after a user changes a company record or creates a new company record for the first time. If the company status is "In-Review," it indicates that the company's information is currently being reviewed by SupportFinity Quality team.
This status can take up to 24 hours to be updated once reviewed by SupportFinity Quality team.
"Active" Status
If the company status is "Active," it means that the company information has been successfully reviewed and meets SupportFinity review standards.
An active status allows the user to upgrade to a "Verified" status, which is the highest level of credibility a company can have.
"Verified" Status
If the company status is "Verified", it means that this company has provided a clear evidence to SupportFinity Quality team. Achieving Verified status is maintained yearly via a special subscription, verified companies attract more candidates than "Active" companies.
"Unverified" Status
If the company status is "Unverified," it means that the company information has not yet met the platform's verification criteria.
💡 Users with an unverified status will have the ability to view the reason for the status.
Potential reasons for an unverified status:
Inconsistent or unclear company address
The provided company address is either inconsistent or unclear, affecting the verification process.
Your company bio is truncated.
The company bio is not fully provided or is truncated, hindering a comprehensive understanding of the company.
Your company Industry is not clear
The stated company industry is not clearly defined, leading to ambiguity in classification.
Company bio can’t contain links or emails
Your company bio might contain links or emails, and this might be a reason for an unverified status.
You are not using a real company email address
An authentic company email is not being used for registration, impacting the verification process.
Your company industry is not allowed
The specified company industry is not allowed on the platform, leading to an unverified status.
The company logo needs to be changed
The company logo provided does not meet the platform's requirements, necessitating a change.
Your company email does not match with your company name
The mismatch between the company email and name of the company leads to an unverified status.
💡 Your status will only change if you take action regarding the above reasons, until then, your status will remain unchanged.