Connecting your email, calendar, and LinkedIn account to SupportFinity are all essential steps to get the full power of the platform. Once connected, you can manage candidate communication, automate outreach, track replies, schedule faster, and keep your recruiting workflow in one place.
SupportFinity is designed to help recruiters reduce manual work, improve candidate engagement, and move faster through the hiring process. To unlock these automation capabilities, you need to authenticate your communication accounts securely.
Why Connect Your Email and Calendar?
SupportFinity gives you a complete view of your email communication directly from your dashboard.
To email candidates from SupportFinity, you need to authenticate your email account and allow SupportFinity to access your email securely. Once your email is authenticated, both your email and calendar will be synced.
After connecting your email and calendar, you will be able to:
Send emails to candidates directly from SupportFinity
Receive and view candidate replies inside SupportFinity
See applicant responses connected to your hiring workflow
Access your email service from the SupportFinity dashboard
Sync your calendar for scheduling and availability
Set your email signature
Create unlimited email signatures
Connect unlimited email accounts
Choose which connected email account to send from each time you send a message
This gives your team more flexibility and helps keep candidate communication organized across the hiring process.
Security Notice
Your security and privacy are important to us.
When you authenticate your email and calendar, SupportFinity only uses the access needed to help you send, receive, sync, and manage recruiting-related communication from within the platform.
SupportFinity follows security best practices to protect connected accounts and user data. Authentication is handled through secure provider-approved methods, such as Google and Microsoft authentication flows. You remain in control of the accounts you connect, and access can be revoked when needed.
Connecting your email and calendar is recommended because it allows SupportFinity to automate key parts of your hiring workflow and gives you a more complete recruiting experience.
How to Sync Your Email and Calendar
You can connect your email and calendar in two ways.
Method 1: From the Onboarding Bar
When you first start using SupportFinity, you may see a small black onboarding bar that guides you through important setup steps.
One of these steps is connecting your email and calendar.
To connect:
Find the onboarding bar inside your SupportFinity dashboard.
Select the Email and Calendar setup step.
Choose your email provider.
Select Google or Microsoft.
Follow the authentication steps from your provider.
Once completed, your email and calendar will be synced with SupportFinity.
Method 2: From Your Account Settings
You can also connect your email and calendar from your account settings.
To connect:
Click your profile photo in the top-right corner.
Select Email and Calendar.
Choose your email provider.
Select Google or Microsoft.
Follow the authentication steps.
Once authentication is complete, your email and calendar will be connected.
After the setup is complete, you can start sending and receiving emails through SupportFinity and use your synced calendar as part of your recruiting workflow.
Using Multiple Email Accounts and Signatures
SupportFinity allows you to connect unlimited email accounts.
This is helpful if you recruit from different inboxes, work across multiple teams, or manage different brands or business units.
Each time you send an email from SupportFinity, you can choose which connected email account the message should be sent from.
You can also create unlimited signatures and select the right signature based on the message, role, team, or email account you are using.
This gives you more control while keeping communication consistent and professional.
Why Connect LinkedIn?
Connecting LinkedIn allows SupportFinity to help automate LinkedIn outreach.
Once you authenticate SupportFinity to support your LinkedIn outreach, you can send LinkedIn connection requests and LinkedIn messages through SupportFinity without doing everything manually on LinkedIn.
This helps recruiters save time, create multi-touch campaigns, and reach candidates across more than one channel.
With LinkedIn connected, you can use SupportFinity to:
Send LinkedIn connection requests
Send LinkedIn messages
Automate LinkedIn outreach as part of sourcing campaigns
Reduce manual outreach work
Engage candidates through a stronger multi-channel workflow
LinkedIn automation is especially useful when combined with email outreach and candidate intent tracking.
Security Notice for LinkedIn Authentication
SupportFinity uses LinkedIn authentication to help automate outreach actions you approve and configure.
We follow security standards designed to protect your account and data. Authentication is required so SupportFinity can perform LinkedIn outreach actions on your behalf as part of your recruiting workflow.
For the best hiring results, we recommend connecting your email, calendar, and LinkedIn account. These connections allow SupportFinity to help automate outreach, track engagement, and keep communication organized across channels.
How to Sync LinkedIn
You can connect LinkedIn using one of two methods.
Method 1: Connect Through the Chrome Extension
If you have already downloaded the SupportFinity Chrome extension, you can use it to authenticate LinkedIn.
To connect:
Open SupportFinity.
Go to the LinkedIn connection option under your profile photo.
Choose the Chrome extension authentication method.
Allow authentication through the extension.
Once completed, your LinkedIn account will be connected for outreach automation.
Method 2: Connect Using LinkedIn Login Credentials
You can also authenticate LinkedIn by adding your LinkedIn login credentials.
To connect:
Go to the LinkedIn connection option under your profile photo.
Choose the login credentials method.
Enter your LinkedIn email and password.
Follow the authentication steps.
Once completed, LinkedIn outreach automation will be enabled.
Why Authentication Matters
Authentication is what allows SupportFinity to automate the most valuable parts of your recruiting workflow.
By connecting your email, calendar, and LinkedIn, you can:
Reach candidates faster
Automate multi-touch outreach
Track candidate replies
See communication history
Reduce manual work
Improve response rates
Schedule more efficiently
Keep all candidate communication in one place
Without these connections, you can still use many parts of SupportFinity, but your automation experience will be limited.
To get the most value from SupportFinity, we strongly recommend connecting your email, calendar, and LinkedIn account during onboarding.
Final Notes
SupportFinity is built to help recruiting teams work faster, communicate better, and improve hiring outcomes.
Connecting your email, calendar, and LinkedIn gives you the full power of the platform by bringing sourcing, outreach, scheduling, replies, and candidate engagement into one connected workflow.
If you need help connecting your accounts, please contact the SupportFinity team and we will be happy to assist you.